Fulfillment Policy

Effective Date: 7/2/25

Business Name: Home Cleaning Coaching

1. What We Sell

At Home Cleaning Coaching, we provide business consulting services designed specifically for residential and commercial cleaning company owners.

Our services are tailored to help you grow, scale, and systemize your cleaning business for maximum profitability and efficiency.

Our offerings include:

One-on-One Coaching Sessions

Group Coaching Programs

On-Demand Video Courses & Trainings

Live Events & Immersive Workshops

Business Systems, Templates, and Resources

All services are digital or virtual in nature, delivered via Zoom, email, or through our secure learning platform.

2. Purchase Currency

All prices on our website and checkout pages are listed in U.S. Dollars (USD).

3. Customer Support

We’re here to support your growth! If you have questions, reach out anytime:

Email: logan@5starhomecleaningcom

Phone/Text: 406-540-6441

Business Address: 4725 E Halifax Mesa, AZ 85205

4. Fulfillment Policies

A. Refund Policy

If you're unsatisfied with a service or training, please contact us within 7 days of your purchase—we’re committed to resloving your issue even if that included a full refund.

B. Delivery Policy

All services are delivered either virtually (via Zoom or phone) or through access to online training platforms.

For coaching calls: Clients will receive booking links via email.

For digital products: Access links will be provided immediately after purchase or via email.

For group programs: You’ll receive onboarding materials and schedules upon registration.

C. Return Policy

As we do not sell physical goods, returns do not apply. If you're having trouble accessing your materials or need help with a program, just contact us—we’ll help get things sorted quickly.

D. Cancellation Policy

One-on-One Coaching Calls require at least 24 hours’ notice to reschedule. Missed or late-canceled sessions may be forfeited.

Group Programs and Live Events: Cancellations are not eligible for refunds but may be transferable or credited toward future services.

5. Legal Restrictions

We reserve the right to deny services to individuals or businesses that violate our terms, misuse our intellectual property, or engage in unethical practices. By working with us, you agree not to share, resell, or redistribute our content without permission.

6. Privacy Policy

We take your data seriously. Please review our Privacy Policy to understand how we collect, use, and protect your information. We do not sell your data, and all transactions are encrypted for your safety.

7. Business Address

Home Cleaning Coaching

4725 E Halifax St Mesa, AZ 85205

USA

8. Promotional Terms

From time to time, we may offer promotions or discounts. All offers will include clear terms (e.g. expiration dates, eligibility). Promotions must be applied at the time of checkout—they cannot be retroactively added.

9. Payment Security

Your payment data is secure. All transactions are processed through Stripe, which is PCI-DSS compliant. Our website uses SSL encryption (HTTPS) to protect your information end-to-end.

10. Accepted Payment Methods

We accept the following payment types:

Visa

MasterCard

American Express

Discover

Accepted payment logos are displayed at checkout for your convenience.

Contact Us

If you have questions about our policy or need support, please reach out:

📧 [email protected]
📞 406-540-6441

 📍 4725 E Halfax Mesa, AZ 85205